eCommerce LTL and Parcel Contract Optimization

Ongoing contract optimization is essential to align your eCommerce shipping costs with current operational realities and market benchmarks, protecting and improving profit margins. An old or under-reviewed contract can become a silent leak in your budget. What might have been a good deal at the time of signing can quickly become a financial drain during fluctuations in order volume, fuel surcharge shifts, carrier pricing updates and rising accessorial fees.

Broussard Logistics helps clients gain a competitive edge with a carrier-and-shipper insider team that transforms shipping into a profit-protecting strategic asset. For over 40 years, we have delivered cost optimization and reliable service to eCommerce shippers across North America with the ability to manage international freight operations.

Lower Your eCommerce Shipping Costs

Contract optimization begins with benchmarking your current agreements against real market data. Broussard Logistics employs an expert team to negotiate volume-based discounts and protective contract language. We analyze the complete rate structure, starting with accessorial fees and concessions, fuel surcharge formulas and minimum charge application, followed by rate base calculations, discount tiers, and Freight All Kinds (FAK) provisions where applicable.

Our team identifies which contract terms are negotiable, which carriers will move on pricing for your shipping profile, and how to structure agreements that deliver stability when market conditions shift. We can secure better terms that directly benefit shippers.

Freight Auditing That Protects Your Margins

Freight auditing protects eCommerce margins by meticulously checking shipping invoices for errors like overcharges, incorrect rates, duplicate billing or missed discounts. By catching these mistakes, our auditors help recover money that would have otherwise been lost, directly adding it back to the company’s profit.

Pre-audit is a highly effective method for cost control because it validates billing accuracy before payment, ensuring carriers substantiate every charge. When you hold payment or execute a short payment pending verification, you maintain financial control and negotiating position throughout the validation process. This service is suited for high-volume shippers. For a business shipping a large number of packages, waiting to audit after payment can mean paying thousands of incorrect charges, requiring a lengthy and often complex process to reclaim the money.

Post-auditing helps lower-volume shippers recover money after payment by carefully reviewing invoices that have already been paid. If any errors, such as overcharges, incorrect rates or duplicate billing, are found, our team will work to recover those funds from the carrier and issue a credit or refund. For lower-volume shippers, this method is often simpler and still effective because the number of invoices to review is manageable.

Our proprietary TMS system validates whether carriers applied the fuel surcharge, discount tiers and minimum charges accurately. It also ensures carriers check for extension errors (mathematical errors) and honor accessorial fee concessions. Pre-audits run continuously for high-volume eCommerce shippers, providing real-time visibility and opportunities for immediate correction.

Parcel Audit Support for eCommerce Shippers

Our parcel audit support analyzes individual package shipments for billing errors and service failures that can quickly erode profits. Because about 4% of parcel invoices contain billing errors, ongoing audit support helps eCommerce shippers identify and recover avoidable costs. This service focuses on the high volume of smaller, more standardized packages typical of eCommerce.

For parcel shipments specifically, we conduct express service failure audits to reclaim charges for late-delivered express packages, capturing value that many shippers overlook. We recommend beginning pre-audit discussions as your volume grows, so that recoverable charges do not slip past their filing deadline, and using post-auditing as a fallback resource for low-volume needs when applicable. Our expert team can help you identify the best course of action to optimize your contracts.

Why eCommerce Shippers Choose Broussard Logistics

Broussard Logistics has served transportation cost management clients since 1978, bringing decades of logistics expertise to eCommerce shipping challenges. Our team manages nearly $1 billion in freight payables annually, providing extensive visibility into carrier pricing trends and negotiation leverage that individual shippers can access through a partnership with us.

We employ experts who have built careers on both the carrier pricing and shipper operations sides. This dual perspective delivers measurable results, with clients achieving up to 19% savings on LTL and parcel contracts. These savings reflect better negotiated rates, fewer billing errors and contract terms that preserve value over time.

Expand Market Access
A lower delivered cost of goods can support market-entry decisions at a more competitive price point and create a foothold where transportation costs previously made entry impractical.
Improve Customer Terms

Freight savings can translate into better terms for your customers, strengthen retention and create pricing flexibility that sets your operation apart.
Protect your Margins

When carrier costs rise, optimized contracts and recovered overcharges can preserve the margins that keep your distribution operation competitive.
Long-Term Cost Control

Freight bill auditing and contract optimization work together to keep transportation costs in check over time, turning a recognized barrier to market expansion into a managed line item.

Partner With Broussard Logistics Today

Request a comprehensive assessment to discover how contract optimization and freight auditing reduce your eCommerce shipping costs without sacrificing operational control. Our team will assess your current carrier agreements, quantify immediate savings opportunities and outline a roadmap for sustainable cost reduction. The assessment reveals key areas where you are overpaying and which corrective actions deliver the greatest return. Contact us today to schedule your intro meeting.