Freight Claims Management

Freight Claims Management 

Managing freight claims is an arduous task for shippers, often filled with time-consuming steps, complex processes, and inefficient tasks that are distractions from the real work that needs to get done. Outsourcing this task to an expert like Broussard Logistics could make sense. We work directly with client companies, in a customized way, that provides solutions that not only result in recovered funds from damages but also provide visibility over processes that can lead to efficiencies and better decision-making.

Top reasons to outsource the management of freight claims:

  • A massive headache off of your plate
  • Meet the time constraints of your freight claim without disrupting your real job
  • Centralizing information can provide better reporting and tracking of critical Information Right Claims Management


  • Advisement

    As part of overall logistics strategy, revealing a high number of claims with one carrier should trigger a re-assessment of that carrier or internal handling, such as different packaging.

  • Partnership

    Broussard utilizes their partnership, with the right level, within a carrier to recover funds.

Frequently Asked Questions

  • How successful are you in retrieving claims?

    93% of the claims filed, were recovered in all or partial settlement.

  • What makes Broussard’s claim management process unique?

    We employ experts that have worked on the carrier side and created a unique process to present a claim in a fashion that maximizes the success rate.

Ask us a question to find out more