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OUR COVID-19 RESPONSE

Our team is working from home and happy to promptily answer any questions you may have. Much of our business can be conducted remotely, including auditing & software requests. During this difficult time, we want to be there for our clients; therefore, we have waived 90-days for our new customers. Click here to learn more.

We have all heard, ” a day late a dollar short” but what if I said, ” a minute late and you can have a dollar more?” Well, you can. Every parcel shipment handled by UPS® or FedEx ® is Guaranteed no matter the service level.

Here is an example of a Next Day Air shipment. The delivery time should be no later than 10:30 AM. This package delivered at 10:48 AM, 18 minutes late.  Our system filed a claim with the carrier and was able to save the customer $146.90

If you don’t have time to check your shipments for savings. No worries, we have the software to scan your weekly billing file for savings in seconds. Our software manages claims and the refund process. Making it easy for you to save!

Contact Us to learn more about our Parcel Service Failure Refund program.