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OUR COVID-19 RESPONSE

Our team is working from home and happy to promptily answer any questions you may have. Much of our business can be conducted remotely, including auditing & software requests. During this difficult time, we want to be there for our clients; therefore, we have waived 90-days for our new customers. Click here to learn more.

You receive a freight invoice from the carrier. You should always compare every detail of the invoice to the backup documents (ie. bill of lading and delivery receipt). Carriers are just like most businesses. They have someone data entering information into a system to create an invoice. Unless your system is integrated with the carriers and you’re sending the shipment information electronically to the carrier for pickup. Human error is bound to happen. Example, a member of our audit team noticed an invoice with an origin of Hamilton, OH 45011. When she compared the invoice to bill of lading and delivery receipt shows the origin is  Stafford, TX 77477. The invoice lists incorrect origin, applying an incorrect discount and rate amount. Since the client has a carrier discount that is lower in Ohio than Texas the invoice billed $272.60 instead of $216.85. Equaling a savings of 20% in seconds. A mistake like this can add up and definitely affect your company’s bottom line.

     

If you want to learn more about freight audit and need assistance Contact Us.